We want to assure you that we are working hard to reach an agreement that preserves access to care, avoids disruptions and keeps costs down for our members. We realize that, for many of you, Methodist Le Bonheur Healthcare is your top choice for many health care services in your community. We know that, since an agreement hasn’t been reached, this could limit your access to care at a critical time. Here’s what you need to know:
- As advocates for our members, we have a responsibility to hold down costs now and in the future.
- We cannot keep premiums affordable for our members if we’re paying significantly more to health care providers for the same care.
- We will continue to work hard to reach an agreement.
Even though Methodist Le Bonheur has moved out of network, members will continue to have access to the full range of quality care from other Memphis-area providers through our preferred partnerships with Baptist Memorial Health Care system, St. Francis Hospital and Regional One Health. We are committed to coordinating care for our members and helping them get the services they need. Members can call the number on the back of their Member ID or visit bcbst.com for help finding alternative care options.
If our members have a true emergency, they should go to the closest emergency room, including those at Methodist Le Bonheur Healthcare facilities. Check out our FAQ page for additional information.
Please check back for additional updates.