Keeping Health Coverage Affordable

Parkridge Health System will replace CHI Memorial in Network S beginning July 1. Learn how CommonSpirit could choose to support affordability for our other plans - and how we’re supporting your access to CHI Memorial doctors – after June 30.


Make your voice heard.

Contact CHI Memorial and tell them to keep your doctors in our networks here.


Make your voice heard.
Contact CHI Memorial and tell them to keep your doctors in our networks here.

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An Announcement from Dr. Willis: Our Network S Partner

May 22, 2024

We know there may be some confusion regarding our negotiations with CHI Memorial and the impact on your care. We hear you, and we understand you value CHI Memorial’s services. At the same time, we’re excited to bring Parkridge into Network S, alongside Erlanger.

We’ve gotten a lot of questions from members and we’d like to remind you how we ended up in negotiations with CHI Memorial:

  • CHI Memorial came to us asking to terminate our contract and seeking a $70 million rate increase, which would cause our members to pay significantly more for care in 2025 and beyond.
  • Considering CHI Memorial’s request, we invited qualified area providers to bid for a spot in Blue Network SSM alongside Erlanger. This gave CHI Memorial the opportunity to stay in that network if they came to the table with competitive rates. When they did not, we determined Parkridge was the best Chattanooga-area partner for Network S to maintain affordable, high-quality care for our members. And we’re excited about moving forward with Parkridge’s hospitals.
  • Though they were not selected in the RFP process, we made an offer to keep CHI Memorial physicians in Network S. We continue to hope CHI Memorial will accept this offer, which would allow our members to keep their same doctors.
  • This Network S decision does not impact Medicare Advantage members. CHI Memorial still has an opportunity to be in Network PSM, as well as our Medicare Advantage and BlueCare networks, if they accept our offers.

After careful consideration, BlueCross has selected Parkridge Health System as the provider partner alongside Erlanger for Blue Network S in Chattanooga.

We’re excited about bringing Parkridge facilities into Network S and are confident they’ll deliver the high-quality care our members deserve at prices they can afford.​

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Jan. 22, 2024

CHI Memorial wants to be the most expensive hospital system in Tennessee 

Last May, less than two years after we agreed to a significant rate increase, CHI Memorial came back demanding more – and even pushed for an early end to our contract. We declined, opting to keep our current contract expiration of June 30, 2024. That means our members can continue getting services through CHI Memorial with in-network benefits through the end of June, and it gives Memorial time to think of the community we all serve and agree to reasonable rates and contract terms. 

We know network changes are difficult, so we make them only when necessary. However, we can’t agree to the unfair rates in their latest request. They asked for an increase of nearly $70 million over 3 years, a nearly 40% jump in rates, which would make CHI Memorial the most expensive hospital system in Tennessee.

CHI Memorial’s latest proposal would increase the cost of medical care, as well as the cost of coverage for those BlueCross serves, far beyond what’s reasonable. And it wouldn't be fair to our other provider partners.  

We’re evaluating our options for CHI Memorial’s spot in Blue Network SSM. 

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We Are Your Advocate

We hope CHI Memorial will reconsider their unreasonable demands and work with us to reach a new agreement that preserves access to care, avoids disruptions and keeps costs down for our members, before our current agreement expires on June 30, 2024. We realize that, for many of you, CHI Memorial is your preferred choice for health care services. Here’s what you need to know: 

  • As advocates for our members, we have a responsibility to hold down costs now and in the future. 
  • Insurance premiums are based on what we must pay providers for care – and we cannot keep premiums affordable for our members if we’re paying significantly more to health care providers for the same care. 
  • Our current contract with CHI Memorial extends through June 30, 2024 – so you won’t see any change or impact until July 1, 2024. The only exception is CHI Memorial Health at Home, which has chosen to leave our networks even sooner, on March 29, 2024. However, we’re hopeful Memorial will agree to reasonable rates and terms before our contract ends.  
  • CHI Memorial doesn’t offer any services that aren’t available through other area in-network providers. 

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