Keeping Health Coverage Affordable

We’ve reached a deal with CHI Memorial to keep Blue Network PSM, Medicare Advantage and BlueCare plans in-network.

As of July 1, Parkridge will join Erlanger as a Network S hospital partner. Visit our Parkridge page and our Erlanger page to learn more about our Network S partners.



Make your voice heard.

Contact CHI Memorial and tell them to keep your doctors in our networks here.


Make your voice heard.
Contact CHI Memorial and tell them to keep your doctors in our networks here.

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June 21, 2024

Members with a Network S plan will have in-network access to CHI Memorial through June 30. From July 1 on, Parkridge Health System will be our Network S partner alongside Erlanger. Network S members can visit our Parkridge page or our Erlanger page to learn more about the services, facilities and providers they offer.  

If you’re a Network S member, you may have received an email or other communication from Memorial stating that CHI Memorial will “support Network S PPO plan patients from July 1 through December 31, 2024, by continuing to accept Network S patients at our hospitals and physician clinics in accordance with BCBST’s prior authorization policies.” 

As we said earlier this year, we are applying in-network benefits for Network S claims by Memorial doctors. That doesn't apply to facility services like imaging or surgical procedures. Our care teams, guided by our senior clinical leaders, are already working directly with members to reschedule facility services with in-network providers. 

We’re confident that the providers available to our Network S members will provide high-quality care at the most affordable prices. We encourage you to explore these options, including Erlanger, Parkridge and many independent physician practices. 

If you plan to use CHI Memorial with a Network S plan, please contact Memorial prior to receiving care to understand your financial responsibility. And remember, you can make the most of your benefits by using an in-network provider. 

June 17, 2024

We are pleased to announce that we’ve reached an agreement with CHI Memorial regarding Blue Network PSM, Medicare Advantage and BlueCare that allows these plans to stay in-network. Members of these plans may continue to seek care with CHI Memorial and affiliated providers at in-network costs, through June 30 and beyond.  

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Jan. 22, 2024

CHI Memorial wants to be the most expensive hospital system in Tennessee 

Last May, less than two years after we agreed to a significant rate increase, CHI Memorial came back demanding more – and even pushed for an early end to our contract. We declined, opting to keep our current contract expiration of June 30, 2024. That means our members can continue getting services through CHI Memorial with in-network benefits through the end of June, and it gives Memorial time to think of the community we all serve and agree to reasonable rates and contract terms. 

We know network changes are difficult, so we make them only when necessary. However, we can’t agree to the unfair rates in their latest request. They asked for an increase of nearly $70 million over 3 years, a nearly 40% jump in rates, which would make CHI Memorial the most expensive hospital system in Tennessee.

CHI Memorial’s latest proposal would increase the cost of medical care, as well as the cost of coverage for those BlueCross serves, far beyond what’s reasonable. And it wouldn't be fair to our other provider partners.  

We’re evaluating our options for CHI Memorial’s spot in Blue Network SSM. 

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We Are Your Advocate

We hope CHI Memorial will reconsider their unreasonable demands and work with us to reach a new agreement that preserves access to care, avoids disruptions and keeps costs down for our members, before our current agreement expires on June 30, 2024. We realize that, for many of you, CHI Memorial is your preferred choice for health care services. Here’s what you need to know: 

  • As advocates for our members, we have a responsibility to hold down costs now and in the future. 
  • Insurance premiums are based on what we must pay providers for care – and we cannot keep premiums affordable for our members if we’re paying significantly more to health care providers for the same care. 
  • Our current contract with CHI Memorial extends through June 30, 2024 – so you won’t see any change or impact until July 1, 2024. The only exception is CHI Memorial Health at Home, which has chosen to leave our networks even sooner, on March 29, 2024. However, we’re hopeful Memorial will agree to reasonable rates and terms before our contract ends.  
  • CHI Memorial doesn’t offer any services that aren’t available through other area in-network providers. 

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An Announcement from Dr. Willis: Our Network S Partner